Support

Help for the festivalpilot app

If something in festivalpilot is not working, festival data is missing, or you have a question about the app, contact us directly by e-mail. We usually respond within a few working days.

Topic App issue Correct festival data Pro / purchase issue Other question E-mail for replies Message I have read the privacy policy and agree that festivalpilot processes my information to handle this support request. Send support request

• Support support@festivalpilot.app
• Privacy privacy@festivalpilot.app
• General kontakt@festivalpilot.app

Before you write

If possible, include your device, app version, operating system and the affected festival. For timetable or lineup corrections, band name, stage, day and time are especially helpful.

Common Topics

• Festival or timetable missing: We add new data once it is reliably available.
• Wrong set time or stage: Send us the specific slot and we will review the correction.
• Offline mode not working as expected: Open the festival once while online so the data is available locally.
• Pro or purchase issue: For billing issues, please also contact the relevant app store.

Useful Links

• FAQ
• Tutorial
• Privacy Policy
• Imprint